Password Management

Just a moment, please...

Please wait. We're starting up the form for you.

Please supply your User ID and your last name.

User ID:
Last Name:

Please provide the PIN you were given.

If you do not have a PIN, please contact the Information Center at (815) 921-4000 for further assistance.


We can send you an email that will let you change your password.

If you click the button below, we will send an email to your personal email account that we have on file. With that email, you will be able to change your password.

We sent you an email!

Now check your email account. You'll receive an email from us with instructions on how to update your password.

Before we create your account, please answer some security questions. In the future, these questions will be used to confirm your identity if you ever forget your account password.

Thank you! One more thing. Please select some questions and give us your answers. In the future, we will use these questions to confirm your identity.


Please answer these security questions. This helps confirm your identity.

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Provide a password for your account. Your password must be 8 to 127 characters in length, cannot include your name or ID, and must contain at least 3 of the following: Uppercase letters, lowercase letters, numbers, or symbols (like a period or asterisk).

Retype password:

Please update your personal email account.

This would be a great time to confirm your personal email account. We'll use this email account to help you change your password if you have forgotten the security questions you answered for us.


Please wait...

We are changing your password in our systems now. Please be patient. This may take a moment.

Sorry for the problem...

Message goes here.

Your password has been updated!

You can close this window and begin using your account with the new password you provided. Please wait a few minutes for the password to update in all our systems.